Skills & Competencies for Enrollment & Billing Representative I

Enrollment & Billing Representative I job profile

Book a Demo and Receive a Sample Job Profile

JOB SUMMARY for Enrollment & Billing Representative I

Responsible for the accurate enrollment and billing process for an insurance organization.

JOB RESPONSIBILITIES for Enrollment & Billing Representative I

Maintains related documents, updates corresponding records and responsible for enrollment and billing query.

Enrollment & Billing Representative I SALARY RANGE

BASE 50%
$37,231
TOTAL 50%
$37,967
Job Level
A01
Job Code
FA06000802
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor or Manager

Enrollment & Billing Representative I Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Enrollment & Billing Representative I skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
BOOK A DEMO

5 hard skills or competencies (industry competencies) for Enrollment & Billing Representative I

1 Industry Competency – Insurance Industry
Proficiency Level -1
Skill definition-Applying knowledge of the insurance industry to provide risk management services and protection to various individuals from financial loss.
Level 1 Behaviors
(General Familiarity)
Cites different types of insurance policies and describes the advantages and disadvantages of each.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Compiles insurance quotes based on customer information and rates for insurance policies.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Applies risk management techniques to minimize financial impacts in insurance services.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Contributes to the development of insurance risk mitigation strategies to drive process improvements.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Builds claim roadmaps and substantiation plans in compliance with insurance risk management practices.
See 4 More Skill Behaviors
2 Industry Competency – Insurance Legal and Regulatory Environment
Proficiency Level -1
Skill definition-Creating, executing, and adhering to state and federal laws governing insurance operations to ensure financial security and consumer protection.
Level 1 Behaviors
(General Familiarity)
Cites examples of the legal principles of insurance applicable to multiple types of insurance products.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Assists in assessing regulatory risks to ensure insurance operations meet compliance and regulatory obligations.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Adopts legal and regulatory initiatives to assess possible risks and maintain insurance solvency.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Directs the regulation of insurance products to ensure insurance policy provisions comply with state laws.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Builds policy and regulatory tools to monitor and assess compliance levels with insurance laws and regulations.
See 4 More Skill Behaviors
3 Enrollment & Billing Representative I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Enrollment & Billing Representative I
Proficiency Level - 4
5 Competency for - Enrollment & Billing Representative I
Proficiency Level - 5

4 general skills or competencies (Job family competencies) for Enrollment & Billing Representative I

1 Job Family Competencies – Data Entry
Proficiency Level -2
Skill definition-Transcribing information into an electronic medium such as a computer or other electronic device.
Level 1 Behaviors
(General Familiarity)
Documents key concepts and components from the data entry manual.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Compiles records to accurately enter data on record management systems.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Prepares for the possibility of wasting time, money, and resources by analyzing accurate and timely data.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Engages in the development of data entry procedures to drive successful data entry system implementation.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Develops new processes, methods, and procedures to improve the accuracy of data entry services.
See 4 More Skill Behaviors
2 Job Family Competencies – Document Processing
Proficiency Level -2
Skill definition-Converting, capturing, and processing data into digital formats to allow document integration into business processes.
Level 1 Behaviors
(General Familiarity)
Explains the best practices and principles in converting documents to various electronic formats.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Collects and compiles documents from various sources for review and processing.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Prepares documents for processing by extracting the structure and layout of document content.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Monitors the processing of documents to ensure compliance with protocols and standards.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Keeps abreast with the industry best practices in document processing to increase workflow efficiency.
See 4 More Skill Behaviors
3 Enrollment & Billing Representative I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Enrollment & Billing Representative I
Proficiency Level - 4
5 Competency for - Enrollment & Billing Representative I
Proficiency Level - 5

6 soft skills or competencies (core competencies) for Enrollment & Billing Representative I

1 Core Competencies – Standard Operating Procedures (SOP)
Proficiency Level -1
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Discusses the considerations and concerns on applying SOP for the first time.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Documents the SOP drafts and outlines for final approval.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Initiates SOP revisions to support continuous improvement of processes.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Evaluates the benefits and drawbacks of a specific SOP; oversees the corresponding enhancements.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Establishes formal policies and procedures to guide the our SOP practices.
See 4 More Skill Behaviors
2 Core Competencies – Attention to Detail
Proficiency Level -2
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Identifies the procedures for making sure that results are mistake-free.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Processes limited amounts of detailed information with reasonable accuracy.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Reviews and analyzes the accuracy of data and details.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Designs systems to help the team organize and track details and project progress.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Develops best practices for identifying and correcting errors, oversights, and omissions.
See 4 More Skill Behaviors
3 Enrollment & Billing Representative I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Enrollment & Billing Representative I
Proficiency Level - 4
5 Competency for - Enrollment & Billing Representative I
Proficiency Level - 5

Summary of Enrollment & Billing Representative I skills and competencies

There are 5 hard skills for Enrollment & Billing Representative I, Insurance Industry, Insurance Legal and Regulatory Environment, Enrollment and Billing Administration, etc.
4 general skills for Enrollment & Billing Representative I, Data Entry, Document Processing, Accounting, etc.
6 soft skills for Enrollment & Billing Representative I, Standard Operating Procedures (SOP), Attention to Detail, Honesty And Integrity, etc.
While the list totals 15 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Enrollment & Billing Representative I, he or she needs to be proficient in Standard Operating Procedures (SOP), be proficient in Attention to Detail, and be proficient in Honesty And Integrity.

It's Easy to Get Started

Get the precision you need to assess, hire, and develop top talent with skills and competencies – see how with a personalized demo.